{"id":2718,"date":"2021-08-20T03:18:33","date_gmt":"2021-08-20T03:18:33","guid":{"rendered":"http:\/\/wordpress.localhost\/?post_type=ht_kb&#038;p=2718"},"modified":"2023-05-30T17:35:50","modified_gmt":"2023-05-30T17:35:50","slug":"reset-password","status":"publish","type":"ht_kb","link":"https:\/\/devsupport.siku.org\/en_mo\/knowledge-base\/reset-password\/","title":{"rendered":"Reset Password"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Learn how to reset your SIKU password using the email address associated with your SIKU account.  This process is only applicable for SIKU accounts created via email. If you used Facebook, Google or Apple to create your SIKU account, please follow their password reset procedures.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-f56f613f wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-video\"><video height=\"1000\" style=\"aspect-ratio: 750 \/ 1000;\" width=\"750\" autoplay loop muted poster=\"http:\/\/devsupport.siku.org\/wp-content\/uploads\/2021\/08\/Reset-Password-2023-Thumbnail.png\" src=\"http:\/\/devsupport.siku.org\/wp-content\/uploads\/2023\/05\/Reset-Password-2023.mp4\" playsinline><\/video><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<ol class=\"wp-block-list\"><li>Open the SIKU App<\/li><li>Tap <strong>Sign In<\/strong><\/li><li>Tap <strong>Forgot Password?<\/strong><\/li><li>Enter the email address associated with your SIKU account and tap <strong>Reset<\/strong>.<\/li><li>Check your email inbox for a new email with the subject &#8220;Your Name: Password Reset Request&#8221;. Open the email and tap the <strong>&#8220;Click here&#8221;&nbsp;<\/strong>link.<\/li><li>The SIKU app will open to a view where you can enter a new password.<\/li><li>Choose a new password and confirm it by writing it a second time.<\/li><li>Tap <strong>Reset Password<\/strong>.<\/li><li>Tap<strong> Sign in<\/strong>.<\/li><li>Sign in with your new password.<\/li><\/ol>\n<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-info\">If you do not have access to your email account, we can help do a password reset \u2013 <a rel=\"noreferrer noopener\" href=\"https:\/\/siku.org\/contact\" target=\"_blank\">contact us<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Learn how to reset your SIKU password using the email address associated with your SIKU account.  <\/p>\n","protected":false},"author":2,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[41],"ht-kb-tag":[],"class_list":["post-2718","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-account-management-en_mo"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/devsupport.siku.org\/en_mo\/wp-json\/wp\/v2\/ht-kb\/2718","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/devsupport.siku.org\/en_mo\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/devsupport.siku.org\/en_mo\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/devsupport.siku.org\/en_mo\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/devsupport.siku.org\/en_mo\/wp-json\/wp\/v2\/comments?post=2718"}],"version-history":[{"count":12,"href":"https:\/\/devsupport.siku.org\/en_mo\/wp-json\/wp\/v2\/ht-kb\/2718\/revisions"}],"predecessor-version":[{"id":3607,"href":"https:\/\/devsupport.siku.org\/en_mo\/wp-json\/wp\/v2\/ht-kb\/2718\/revisions\/3607"}],"wp:attachment":[{"href":"https:\/\/devsupport.siku.org\/en_mo\/wp-json\/wp\/v2\/media?parent=2718"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/devsupport.siku.org\/en_mo\/wp-json\/wp\/v2\/ht-kb-category?post=2718"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/devsupport.siku.org\/en_mo\/wp-json\/wp\/v2\/ht-kb-tag?post=2718"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}